Support
How can we help?
Email us with the issue, your iOS version, and the Smort screen you were using. Never send passwords, verification codes, API keys, or full study content.
Last updated: July 16, 2026
Contact Smort Support
Subscriptions
Open Settings → Plan & Usage to see your server-verified plan and monthly usage, restore purchases, or open Apple's subscription management sheet. Purchases must be restored while signed in to the Smort Cloud account that should receive the plan.
Apple handles charges and refunds. You can manage or cancel at apps.apple.com/account/subscriptions.
Monthly AI limits
AI creations and cloud grading have separate monthly allowances. Smort warns near 80% usage and shows the reset date in Plan & Usage. Core reviews, manual content, imports, local grading, and Apple speech remain available after an AI allowance is reached.
Account and data
Cloud sign-in, sync, and AI require an internet connection. Local profiles remain on the device when you sign out. Account deletion is available in Cloud account settings; it does not cancel an App Store subscription.